Privacy Policy
Learn how we handle and protect your personal information.
At Smarzi Tech Solution, we respect your privacy and aim to handle your personal information responsibly. This policy explains what information we collect, how we use it and when it may be shared.
1. Information We Collect
Depending on your interaction with our website, we may collect:
- Contact details: Name, email address and phone number.
- Enquiry details: Service requirements and messages you submit.
- Project information: Documents and business details you choose to provide.
- Technical data: Browser, device and website usage information, where available.
- Cookies: Information collected through cookies or similar technologies, if enabled.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and contact requests.
- Understand requirements and prepare quotations.
- Deliver requested services and technical support.
- Communicate about projects and payments.
- Maintain website security and prevent misuse.
- Meet applicable legal obligations.
3. Consent & Legal Basis
Where required by applicable law, we will provide appropriate notice and obtain consent before processing personal information. You may exercise applicable privacy rights or withdraw consent where permitted.
4. Sharing of Information
We do not sell your personal information. We may share relevant information when reasonably necessary with:
- Website hosting and domain providers.
- Business email and communication providers.
- Payment service providers, where applicable.
- Authorized technical support providers.
- Government authorities when legally required.
5. Data Security
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure or destruction. However, no online transmission or electronic storage method is completely secure.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide services, fulfil the purposes described in this policy, resolve disputes and comply with applicable legal requirements.
7. Cookies & Analytics
Our website may use cookies to support essential functionality, remember preferences or understand website usage. Analytics or advertising technologies, if used, will be handled in accordance with applicable law and any required consent.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
8. Third-Party Websites
Our website may link to external websites or services. These third parties have their own privacy policies. Please review their policies before providing personal information to them.
9. Your Privacy Rights
Subject to applicable law, you may be able to request access to your personal information, correction of inaccurate data, deletion where applicable, or exercise other available data-protection rights.
Contact us to submit a request. We may need to verify your identity before responding.
10. Children's Privacy
We do not intentionally collect children's personal information in a manner that violates applicable law. Please contact us if you believe information has been collected inappropriately.
11. Changes to This Policy
We may update this policy to reflect changes in our services, technology or legal obligations. Revisions will be published on this page with an updated effective date.